Conflict becomes inevitable when people with different personalities and goals are put together to work in the same environment. And most times, the resulting clash leads to extreme anger and animosity that can make a workplace toxic and disrupt the entire team.
As a leader, you may find yourself saddled with handling these situations. But, sometimes, your experience as a leader may not be enough. This is where conflict management comes in!
This 1-day workshop in conflict management and communication skills will hold on the 25th of November, 2022.
It will provide you with the most effective tools to manage stressful situations in the workplace and become a trusted and capable leader.
You will learn to build conflict resolution techniques that work and manage complex team dynamics in an assertive yet sensitive way.
The key features of this training include an 8-hour interactive and intensive workshop led by experts, role play and case studies for practical learning, day-to-day tools to lead successfully, course completion certificate, etc.
At the end of the course, as a leader, you will understand why conflict arises and identify common responses to disputes relating to behavior, thoughts, and attitudes. You will also learn how to build trust and credibility with your team members. And you’ll know how to hold difficult conversations amicably and assertively. Finally, you’ll earn how to deal with difficult team members, etc.
Conflict management aims to learn ways by which you can resolve disputes, minimize negative results, and prioritize positive ideas and results.
And by the end of this workshop, you should be able to achieve this effortlessly and have a group that works like a well-oiled machine. To learn more about this workshop and get your ticket, visit this website!
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